1. Agreement to Terms

By accessing or using the Flawless website (itisflawless.com) and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms constitute a legally binding agreement between you and Flawless.

2. Description of Services

Flawless provides professional bug hunting, code review, and logic audit services for software applications. Our services include manual testing, security assessments, and detailed reporting to help identify and resolve issues in your software products.

3. User Accounts

When you create an account with us, you must:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these terms.

4. Service Bookings and Payments

By booking our services:

• You agree to pay the fees associated with the selected service package
• All fees are non-refundable unless otherwise stated or required by law
• We reserve the right to modify pricing with reasonable notice
• Payment is due as specified in the booking confirmation

5. Intellectual Property

All content on the Flawless website, including text, graphics, logos, and software, is the property of Flawless and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

6. Confidentiality

We understand that you may share sensitive information about your software and business during our engagement. We commit to maintaining strict confidentiality of all client information, code, and business details shared with us. We will not disclose your information to third parties without your consent, except as required by law.

7. Service Deliverables

Our audit and review services include:

• Detailed bug reports with reproduction steps
• Severity classifications and prioritization recommendations
• Suggested fixes and best practice recommendations
• Summary reports as specified in your service package

Delivery timelines are estimates and may vary based on project complexity.

8. Limitation of Liability

To the maximum extent permitted by law, Flawless shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.

9. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind. While we strive to identify all significant issues, we cannot guarantee that our audits will discover every bug or vulnerability. You acknowledge that software testing has inherent limitations.

10. Acceptable Use

You agree not to:

• Use our services for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Submit false or misleading information
• Violate any applicable laws or regulations

11. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use our services will cease immediately.

12. Indemnification

You agree to indemnify and hold harmless Flawless and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved through good-faith negotiation or, if necessary, through appropriate legal proceedings.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting the updated Terms on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

15. Contact Information

For questions about these Terms of Service, please contact us: