1. Introduction

Welcome to Flawless ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website itisflawless.com and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, and company name when you book a consultation or join our waitlist.
• Account Information: Email and password when you create an account on our platform.
• Communication Data: Messages and inquiries you send to us.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and navigation patterns.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process bookings and consultations
• Send you updates, newsletters, and marketing communications (with your consent)
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve user experience
• Protect against fraudulent or unauthorized activity

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. This includes first-party analytics cookies to understand how visitors interact with our website. You can control cookies through your browser settings. We also use Google Ads for advertising purposes, which may place cookies on your device.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and providing services (e.g., hosting, analytics, payment processing).
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Analytics data is automatically deleted after 90 days.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to opt-out of marketing communications
• The right to data portability

To exercise these rights, please contact us at the email address provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: